Returns & Exchanges
We want you to love your Jaded London pieces, but if something isn't right, you can return items within 30 days of delivery for a refund or store credit. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and tags are intact to qualify for a full refund.
- 3.Generate Label
Download and print your prepaid return shipping label from the portal or use the provided QR code at an authorized drop-off location.
- 4.Ship and Track
Drop off your package at the designated carrier point and keep your proof of postage; we will notify you once your return has been processed.
